How We’re Different
Here For More Than 95 Years
From general liability to workers’ compensation and literally anything in between, Haylor has helped businesses in all industries and municipalities of all sizes mitigate risk in the most comprehensive, cost-effective ways possible. In that time, we’ve grown our reputation not simply by selling policies, but by serving as trusted advisors to our most important asset, our clients.
Industries & Services
We were referred to Haylor several years ago because of their reputation with milk haulers. We had mounting insurance problems and Scott came up with the solution. The service is consistently good and Haylor makes me feel that we are an important client
We have had a relationship with HF&C almost from the start of our business. The service has been great, the people are responsive, the attention to what the needs of our company are makes the difference. Great people, great service equals great value.
President, Central Auto Recycling, Inc.
To Whom It May Concern Our company recently switched our commercial liability and automobile coverage to Haylor, Freyer & Coon and I wanted to take the time to pass along our gratitude for the fine service and savings we have received as a result of switching. The process of switching insurance carriers presented me with the potential for a great deal of work but Haylor, Freyer & Coon provided full turn-key service making the transition very smooth and much quicker than I thought it would be.
Aerial Erectors, LLC
I am relieved to know that there is a knowledgeable, capable resource that is WILLING to help. With this recent debacle involving another Insurance Company, I would venture to say we would be nowhere near finalizing the many obstacles they managed to throw at us without you on our team. Actually, in this case, I believe your persistence literally wore them down and they realized the only way to get you to go away was to hold up their end of the deal.
The College of Saint Rose has been working with Haylor, Freyer and Coon for the past eight years and have been totally satisfied with the quality service they provide. They have been true partners working side by side with us in offering quality health insurance for our students. It has given me piece of mind knowing that I can depend on the professionals at HFC to respond to and quickly respond to any questions and concerns that arise.
The College of St. Rose
As a growing company, we felt as though we needed experts in all aspects of insurance / risk management to help grow with us. Being that Haylor is also a growing and locally owned company, they helped us consolidate brokers, save us money, and give us the experience and service we need to focus on our business. We would strongly recommend HFC to anyone considering insurance needs
To Whom it May Concern; Tony Procopio's work and commitment has impressed me on multiple levels. He is constantly thinking of ways to improve our insurance program, while never losing sight of the fact that costs have to be controlled. He keeps us current on any upcoming changes in the world of insurance that could impact our business. He is a great communicator, always available to answer questions, and a pleasure to work with.
Gary N. Young
Con Tech Building Systems, Inc.
We have experienced the support of HF&C's team of professionals who look out for us as if they had a stake in our outcomes... how refreshing! A very accessible, responsive, intelligent, helpful team of people to work with, to help us watch our backs in today's complex business world. I give a two thumbs up recommendation to use HF&C for your business needs.
Becky Perkins of Haylor, Freyer & Coon, Inc. has been a great resource and partner to our company O.W. Hubbell & Sons, Inc. Throughout the process of evaluating and choosing a health plan for our employees, she was very knowledgeable in the products and took the time to explain the many different and complex combinations of plans that we were looking at. Her understanding of our business and our employees was demonstrated in the guidance she provided us in the decision making process.
Hubbell Galvanizing and Fortress Fusion Coatings, Inc.
The Town of Owego was unable to remain in the Tioga County Consolidated Municipal Health Insurance Program (TCCMHIP) which presented a new challenge to the Town. Essentially we had to start a new Health Insurance Plan for our employees and retirees. The Town of Owego partnered with Tom Augostini of Haylor, Freyer & Coon and he was with us every step we took with our employees and retirees in explaining the changes for 2014.
Town of Owego Supervisor
We’ve been working with Haylor for our insurance needs and are very impressed with the professionalism and quick response of the agents. Mark Crisafulli, our representative, actually took the time to come out and meet us as new clients adding to the personal touch this company offers.
Star Travel & Tours
To Whom It May Concern, I have had the great pleasure of working with Haylor, Freyer & Coon for almost one year now. During our RFP process which concluded in Q4 of 2009, HF&C was pitted against the normal list of large global insurance brokers, including the incumbent. From the very first meeting and throughout the very competitive RFP process, HF&C readily distinguished themselves from the other brokers whom after a while, all sounded the same.
Philip A. Fain
Integrity, service and personal attention. HFC is an essential and extremely responsive partner in this regard. They adapt to our needs and provide a value added service that allows us continued success.
Wayne E. Gould
Kennedy Mechanical Plumbing and Heating Inc. Ryan Plumbing, Heating, A/C and Fire Protection LLC
I have been a customer of H,F & C for the last five years. Jim Schaefer is the Account Executive for our account. Jim Schaefer has done an INCREDIBLE job of taking care of our company, he is always looking out for what is best for the business and not just selling insurance. His years of experience and his knowledge of the insurance industry has helped put my mind at ease with the insurance aspect of the business.
Indian Valley Industries, Inc.
Haylor, Freyer and Coon, Inc. and my insurance agent, Sean Dalton, have provided insurance for my various businesses for many years. In that time, I have had occasions upon which I have had to file claims for losses incurred, and I have had the need to speak with my agent to address how to prevent future claims and to address operating procedures in response to changing laws and changes in the industry.
The complexities of the insurance industry require trust in the company they are doing business with. The average consumer will not pick up on the vagaries and nuances of an insurance contract. HF&C has given us that comfort level of trust that you are matching the right products to our requirements. In addition, the great response to our inquiries has not gone unnoticed. We have had a several year relationship, and can say that customer service is ingrained in the culture.
CNY 15 Year Client
We are writing to express our sincere thanks to you and the many people at HFC who helped us through a loss of our residence. Last August, our long time home in Manlius experienced a serious fire that destroyed both the home and the contents within, Haylor did an amazing job communicating with Travelers and helping us through the process. Jody Blaziniski has been our agent for many years and she has always had our best interest in mind.
I have been an HFC client for the past fifteen years. Products I have utilized are auto, homeowner’s, boating and recreational vehicle insurance, and a general liability umbrella. Anytime I’ve needed anything, I feel like I’m calling a friend when I call HFC. I always speak with a familiar voice. They are always efficient, informative, and friendly.
My family and I have been clients of Scott's for many years, even following him from his prior employer to Haylor. He makes sure to get us the best rate he can, without sacrificing proper coverage or the service we deserve. When we have had the misfortune to have had a claim, he has been right there to make sure we are taken care of properly and promptly. I would highly recommend Scott to all of Haylor, Freyer & Coon's clientele.
HF&C has provided exceptional service with their incredible staff and attention to our company needs. They have made acquiring insurance an easy task!
Abscope Environmental, Inc. is embarking upon its 25th year in business. As such, many of the professional relationships we’ve established over the years have transcended simple “relationships”; they have in fact, become partnerships. HFC has been our partners in the insurance business for over 3 years and the association has been nothing short of exceptional. Abscope is in the environmental contracting business, performing work in multiple states. Our project mix is constantly changing, along with our site specific insurance needs.
We made the decision to hire Jim Schaeffer, of Haylor Freyer & Coon, as the broker on our workers’ compensation coverage several years ago. With the ever-changing landscape of insurance, his experience and dedication to our organization has been essential. With this change, we also gained the support of Meghan Curry on our claims.
Alice Hyde Medical Center
Haylor, Freyer & Coon and it's representatives have been instrumental in keeping my companies protected from all facets of liability. As the owner of several small businesses my time and focus is on my customers and my employees. My relationship with Haylor, Freyer & Coon has allowed me the freedom of not having to worry about my business insurance coverage. From my garage liability to my workers compensation insurance Haylor, Freyer & Coon had us covered.
Salvator J. Vigliotti
Sam's Auto Body & Service Center
Brown’s Feed, Inc has worked with Becky Perkins for many years and continue to do so because of the personal service that she brings to our company. From the early morning meetings to meet the needs of our employees, to the emails just checking to make sure all is going well. We also take advantage of the other benefit services that Haylor, Freyer & Coon offer, such as health care reform and compliance. We look forward to many more years of doing business together.
Brown’s Feed, Inc
Just wanted to tell you that working with you and the entire Haylor team has been unbelievably great. The entire team is so responsive and easy to work with. Thanks so much. Tammy Dostman, Cleancraft LLC.
I can always rely on Haylor exceeding my expectations. Their customer service is exceptional.
VP of Finance , CHESS Health
I just wanted to shoot you a quick note to say thank you for all of your help in getting me the discount on our home and auto policy. We truly appreciate all of your efforts and we definitely appreciate the money saved! I have been a long time member of the YMCA and a client of HF&C for a number of years as well so it was great to hear of the partnership that you formed. It’s nice to see two civic minded organizations coming together to benefit their clients. Thanks again!
Three years ago, Steuben County moved our property casualty insurance program to Haylor, Freyer & Coon and it was the best decision we made!
Scott Sprague & Robyn Spillane
Steuben County Risk Manager & Sr. Risk Mgmt Associate (respectively)
When I took over NCC Systems in 2018, Adam was my one-stop-shop for all things Insurance related. As a new owner, I needed to go from crawl to walk to run at a record pace and it wouldn;t have been possible without the patience and expert tutelage from Adam. The first impression was great and the ongoing support and advice ever since has continued in superlative fashion. I feel like I have a brother in the insurance business. HF&C takes care of us... with Adam leading from the front.
Thad Hunkins, Colonel, USAF (Ret.)
NCC Systems Inc., CEO
For many years we were satisfied with our broker. A couple years ago, our finance committee asked me to look at the market for our insurance. I specifically contact HF&C given that Kim Buck is a graduate of our program and she volunteered with us. Flash forward a couple years and I made the decision to move our business to HF&C. We are a very small nonprofit and in my role I have to wear many hats.
Executive Director Leadership Greater Syracuse
Haylor, Freyer, & Coon, Inc. always brings top-tier service to the City of Oswego providing total transparency and quick responses to all our needs. Working with Hank Chapman and the great team at Haylor, Freyer & Coon has been a pleasure from the start and we look forward to continuing our partnership for many more years to come.
Mayor William J. Barlow
City of Oswego
Haylor, Freyer & Coon, Inc. provides exceptional service to the Town of Union covering its insurance needs. The service extends to a committed partnership that allows the Town to effectively operate while knowing it is adequately protected
Laura J. Lindsley
Town of Union
We have had a long and successful working relationship with Haylor (HF&C) resulting in the best insurance value for our money over the years. In particular their day to day customer service has saved us considerable time and effort
We have been very satisfied with our experience working with Haylor Freyer and Coon. They have saved us significant premium dollars and customer service team is excellent. With would highly recommend them to other businesses in the area!
Suburban Transportation, Inc
I would like to recommend the Haylor, Freyer and Coon Insurance Firm for Business Insurance coverage. We are a returning client and have always been very pleased with their services. They were able to provide valuable insight on areas of need, while delivering a very reasonable quote for the amount of increased coverage. All in all, we are very happy we chose to renew our partnership with Haylor, Freyer and Coon.
Bradley R. Corbin
School Business Administrator
We have retained Haylor Freyer & Coon as our insurance agency for many years for all aspects of our construction business insurance. We have found them to be extremely honest, professional, responsive. They have gone above and beyond our expectations for what we consider our agency to be handling for us. We would highly recommend them for any of your insurance needs. Thanks….
Syracuse Mosaic Terrazzo Corp
My ten year relationship with HFC in general, and my Account Executive specifically, has been sustained because of the unwavering accessibility and specific industry advice. My HFC Account Exec has never been anything but positive, optimistic and thorough, as have those who support her.
JAG Transportation & Logistics
As a public school district, we are always looking for the best value for the taxpayer's dollars while maintaining a high level of protection for the taxpayer's investments in its educational infrastructure. HFC has always provided professional, personal, and responsive service to the district and gives us immeasurable help in achieving our risk management needs. The district has been well served for years by the staff at HFC. Thank you!
Indian River Central School District
HF&C is an awesome longtime partner. The professionalism of HF&C Workers Compensation team that I am fortunate to work with are very responsive to all difficult matters that either I or my valued members face. Their perseverance and patience to get them resolved very quickly certainly pays big dividends both to our members and our business.
Ralph F. Gaiss
Northeast Equipment Dealers Association, Inc.
The New York Housing Association has had a strong business relationship with Haylor, Freyer & Coon for more than 60 years. They have provided insurance coverage for every Association need, even special events such as large trade shows. Their professionalism and customer service is second to none. I would highly recommend them to any not-for-profit organization.
Nancy P. Geer
New York Housing Association
PEACE, Inc. has been a satisfied customer of Haylor Freyer & Coon ("HFC") for more than 15 years. During that time we have been extremely pleased with the insurance products and the quality of service that we have received from HFC. HFC brokers our commercial package, workers' compensation and health and dental policies for our agency which includes more than 350 employees, nearly 4,000 volunteers, a fleet of 101 vehicles, and 38 locations throughout Onondaga County..
PEACE , Inc.